Universal Atlantic System
Headquartered in suburban Philadelphia, UAS is a national provider of integrated security services protecting over $15 billion in commercial assets for various clients, including equipment rental dealers, asset-intensive outdoor facilities, food service providers, convenience stores, and retailers. Since 1972, UAS has been a leading provider of physical security systems serving local, regional, multi-location, and national accounts throughout the US and Canada, helping them become safer, more secure, operationally superior, and more profitable.

About the Role:
We’re seeking a detail-oriented and organized Operations Coordinator to join our team! Reporting to the Senior Operations Manager, you’ll play a critical role in managing various responsibilities related to permits and licensing for our customers’ alarm systems. This role is ideal for someone with a strong background in records management or administrative work who is ready to take on diverse responsibilities in a fast-paced environment.

Key Responsibilities:

• Understand all code/license requirements and permitting processes.
• Assist with licensing renewals across local jurisdictions.
• Create, maintain, and organize templates for permits/licenses, manage false alarm reports, and respond to customer requests.
• Oversee the alarm user registration process and renewals.
• Update and maintain Standard Operating Procedures (SOPs) specific to duties.
• Manage and update Licensing, Permit, and Code compliance databases as needed.
• Navigate and edit accounts in Manitou and approve tasks and Service Tickets in Sedona.
• Maintain confidentiality and handle sensitive information with discretion.
• Manage online jurisdiction portals and document payment records.
• Balance multiple projects and meet timeline constraints.
• Maintain high performance standards.
• Perform additional duties as needed.

Qualifications:

• High school diploma with five years of records management, administrative experience, or equivalent.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Strong attention to detail and organizational skills.
• Ability to interact professionally with team members at all levels of the organization.

Work Requirements:

• Regular use of a computer and scanner, along with physical file management.
• Ability to work on multiple projects with tight timelines.

EEOC Statement
Universal Atlantic Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.